Total Executive Newsletter - Culture is King

A recent newsletter from Total Executive talks about the importance of culture - the key to long term success
Total Executive Membership Newsletter
Culture is King
CULTURE follows Leaders...

Hello

Culture will make or break your business toward 2020 and beyond...

Leaders define CULTURE - View videos and articles on Culture HERE

In This Edition:



Cultural Research

Cultural Leadership

Total Executive have interviewed over 3000 innovative SME owners and executives in corporate, enterprise and government to learn their key to competitive advantage in Australia and overseas

Culture is KEY to competitive advantage NOW

View the top level research results which shows currently Australia have several cultural concerns as explained here

For further information on this subject Contact our Founder


How Culture affects Your Future

Culture Video

A Great Leader Inspires Cultural Change

This video from one of our service providers explains how important culture is here


Total Executive Culture Stock-takes

Total Executive are conducting Culture Stock-Takes for medium to corporate enterprise businesses.

Your Stock-take will help with:

  • Improving Executive acquisition, recruitment and engagement
  • Improvement of employee effectiveness
  • Development of internal structures that incorporate the skills of your key influencers/networkers
  • Provide exclusive benefits for your key staff
  • And much more
CEOs receive a complimentary Knowledge Pack valued at $20,000+ - including executive networking, mentoring and much more

Learn more here

Register your interest with our founder here


To discuss how our leading providers are improving organisational culture - for executives and their staff - Contact Us
Executives Roles & Investment Available NOW

BREAK OUT OF SCHOOL...

Get ready for accelerated change...

If you haven't been looking already...

Here are a small selection of the executives, roles, contractors and business opportunities Total Executive have access to NOW

EXECUTIVES AVAILABLE:

  • CEO - International Experience in Technology Sector - considering Global role
  • CEO - Health Sector experience
  • CIO - built teams over 50 from 20 - Financial experience
  • HR Director - Financial / Insurance Sector
  • Entrepreneur - looking for concepts to VC and take to market
  • Manufacturing COO - looking for a change
  • Investor - looking for VC options
  • Sales Director - looking for contractual work internationaly
  • many more
ROLES AVAILABLE:
  • Shared Services Director - National to start
  • COO - Sydney / Melbourne
  • MD - Small Business - IT client
  • Digital Knowledge Director - Sydney Based
  • Online Media Director - Sydney / Melbourne
  • BDM - Building Sector - APAC
  • many more
CONTRACT ROLES AVAILABLE:

Total EXECUTIVE have access to thousands of contractors for temporary contracts - Australia or overseas - CONTACT US

BUSINESS INVESTMENT AVAILABLE:

Total Executive mediate the sale of a successful IT business servicing the Health Industry with corporate clients and long term contracts.

  • Vendor finance is available
  • The owner is available to stay on for an extended period to help with introduction to all clients and training of business skills
  • For a detailed Business Overview Contact Us
We now have over 395 businesses, corporates and enterprise considering the executive members within the Total Executive network for future positions available in Australia and overseas
For further information on any of these executives or roles above - OR, toconfidentially discuss future roles Contact Us

You can now benefit from Additional Benefits with your Total Executive Membership

Contact Us for these services below...

  • Complimentary Cultural Alignment Analysis here
     
  • Member benefits when booking events - including these events here
     
  • Save 30% off Business, Trade and other Publications here now
     
  • Save money and time with Global Executive search for contractual and full time engagements here
     
  • Complimentary Business Analysis here
     
  • Your complimentary 2012 subscription for peers and partners is available now here

Register Now*
Your peers and colleagues can currently register for complimentary 2012 Total Executive membership here saving $495:00

Search by Subject
Search the Total Executive Knowledge Bank by key subjects we cover here

You are receiving this membership newsletter because you have previously been a client when we have introduced you to publishers, coaching organisations and other companies providing services supporting executives and their staff. Or, you have been in communication with one of our team and confirmed that you would be interested in learning more about Leadership, Sustainability, Responsibility, Technology and/or Communication via our newsletter. If you believe you have received this email incorrectly, you may select to unsubscribe using the link below


Email: Info@TotalEXEC.com.au  Phone:             +61 (0) 408 844 009      

Total Executive
Suite 102
370 Kingsway
SydneyNSW 2229
Australia

Add us to your address book

Copyright
© 1989-2012 Total Executive All rights reserved.

Forward this email to a friend
Update your profile

Total Executive July Newsletter with Dozens of New Executive Articles

Total Executive Membership Newsletter
Hello 

Welcome to our July 2011 Membership Newsletter with a variety of Exclusive Total Executive Member Benefits (highlighted below)* for You


Clarify Your Identity

Clarify Your Identity before starting your Mission

Hans Tempel - CEO of Mercedes explains how your first step is to Clarify Your Identity in order to lead from the front here


To discuss how our leading providers are improving engagement and direction - for executives and their staff - Contact Us
Escaping the COLD*

During the Cold it is time to Invest in the Warmer Climate

Far North Queensland have had their experience of tough times - Now executives can support the north. View some ideas available where Total Executive membership benefit offers are available as shown here

A couple Great places to stay where Total Executive can help provide the best deals for your family and staff include:


Port Douglas - The Sheraton Mirage
Details on what they have to offer are here


Cairns - The Sebel
Details of what they have to offer are here

Much more of what is available in the region is shown here


Executive Survey*

You can Help Enhance the Relationship between clients and providers - then view survey results

Join the hundreds of executives who have helped provide a platform of engagement between clients and their providers globally here


Leadership Articles

Is Anger a Symptom of Depression?

Rhondalynn Korolak talks about how depression can result from anger turned inwards here

View dozens of recent leadership articles here


New Home for Consultants*

Do you work SOHO? Consider a new complimentary service option...
Consultants in Sydney now have access to offices where they can collaborate with fellow consultants, benefit from complimentary services and more...
To discuss benefits available for Total Executive members further contact us


Communication and Technology Articles

When is it Time to Sack your Customer?

Selective Marketing is on the right foot and ready to boot! Learn more here

View dozens of articles on communication here



Fight the GOOD IT Fight

Learn how to fight the Malware here

View dozens of technology articles here


Total Executive Interviews and Reviews

What Executives are Thinking about Leadership

Kelly Magowan, CEO of Six Figures talks about how executives have been starting to protect People rather than protecting Profits here

View dozens of interviews and reviews with leaders here


Total Executive Exclusive Educational Benefits*
Total Executive members have access to exclusive benefits when studying, like those shown here

Contact us to discuss exclusive benefits for your staff and direct family members


Upcoming Events with Exclusive TE Member Benefits*...

Your Total Executive membership entitles you to receive exclusive benefits when booking and attending conferences, events and forums.

To book any program below with Total Executive benefits simply reply to this email with your contact details... we arrange the rest for you.


LEADERSHIP For the Real World
Complimentary Breakfast about the latest skills in leadership engagement for Total Executive Members available here

Relationships are built through Communication
Each of us have a distinct method of communication
Book with exclusive Total Executive benefits here

View the full programme calendar here


To have your event promoted Contact Us

Have you Trained your Brain Lately?

How is your Information Processing? Measure your Mind Here

View many more Brain Training Exercises here


Register Now*
Your peers and colleagues can currently register for complimentary 2011/2012 Total Executive membership here saving $495:00


Search by Subject
Search the Total Executive Knowledge Bank by key subjects we cover here

You are receiving this membership newsletter because you have previously been a client when we have introduced you to publishers, coaching organisations and other companies providing services supporting executives and their staff. Or, you have been in communication with one of our team and confirmed that you would be interested in learning more about Leadership, Sustainability, Responsibility, Technology and/or Communication via our newsletter. If you believe you have received this email incorrectly, you may select to unsubscribe using the link below

Email: Info@TotalEXEC.com.au  Phone: +61 (0) 408 844 009
Total Executive
Suite 102
370 Kingsway
Sydney
, NSW 2229

Add us to your address book

Copyright
© 2011 Total Executive All rights reserved.

Forward this email to a friend
Update your profile

The 6C's of Leadership and Total Executive Newsletter

View the latest Total Executive newsletter for June 2011 below with lot's of benefits for members...

Total Executive Membership Newsletter
Hello

Welcome to our June 2011 Membership Newsletter with a variety of Exclusive Total Executive Member Benefits (highlighted below)*

Complete our survey on Improving Partner Connections here


The 6 C's of Leadership

The 6 C's of Leadership - Jon Scriven - Qantas Group Executive of People and Corporate Services

Learn how to have good conversations and the five critical things to know about building high performance workplaces here


To discuss how our leading providers are improving engagement and direction - for executives and their staff - Contact Us
Executive Survey*

You can Help Enhance the Relationship between clients and providers - then view survey results

Join the hundreds of executives who have helped provide a platform of engagement between clients and their providers globally here


Leadership Articles

Creating Individual Futures - A New Perspective on Career Management

Charles Brass talks about how a new breed of consultant and counsellor has emerged in the recruitment field here

View dozens of recent leadership articles here


New Home for Consultants*

Do you work SOHO? Consider a new complimentary service option...
Consultants in Sydney now have access to offices where they can collaborate with fellow consultants, benefit from complimentary services and more...
To discuss benefits available for Total Executive members further contact us


Communication and Technology Articles

Designing Connected Brands

Is your brand connected with the customer? Learn more here

View dozens of articles on communication here



IT is about creating new products, Not just Cutting Costs

A global CIO study shows the web has enabled many businesses and corporates to develop new products and profit centres using IT as explained here

View dozens of technology articles here


Total Executive Interviews and Reviews

Is Policy our Roadmap?

Graeme A Kraehe AO, chairman of Bluescope and Brambles talks about the carbon tax here

View dozens of interviews and reviews with leaders here


Total Executive Exclusive Educational Benefits*
Total Executive members have access to exclusive benefits when studying, like those shown here

Contact us to discuss exclusive benefits for your staff and direct family members


Upcoming Events with Exclusive TE Member Benefits*...

Your Total Executive membership entitles you to receive exclusive benefits when booking and attending conferences, events and forums.

To book any program below with Total Executive benefits simply reply to this email with your contact details... we arrange the rest for you.

MULTIPLIERS: How the Best Leaders Inspire their Team
Liz Wiseman explains how multipliers get more done with fewer resources in:
Melbourne
Sydney
Brisbane

Relationships are built through Communication
Each of us have a distinct method of communication
Book with exclusive Total Executive benefits here

View the full programme calendar here


To have your event promoted Contact Us

Have you Trained your Brain Lately?

Do you avoid Distraction? Measure your Mind Here

View many more Brain Training Exercises here


Register Now*
Your peers and colleagues can currently register for complimentary 2011/2012 Total Executive membership here saving $495:00


Search by Subject
Search the Total Executive Knowledge Bank by key subjects we cover here


Email: Info@TotalEXEC.com.au  Phone: +61 (0) 408 844 009
Total Executive
Suite 102
370 Kingsway
SydneyNSW 2229

Add us to your address book

Copyright
© 2011 Total Executive All rights reserved.

Agency Positions available with Total Executive

Total Executive have a variety of agency options available for 2011.

Development of People - Sales Agencies Available

Total Executive provide customised services that specialise in Development of People.

Collaborating with dozens of leading service and product providers, Total Executive source and manage delivery of products and services which answer the requirements of clients who want to develop their people through improving their productivity and skills.

Catering with products and services from executive coaching and mentoring  to recruiting and staff time management, Total Executive provide complete People Development services for Executives and their Staff.

Total Executive are looking for professional independent sales agents to partner with into 2011 in various sectors.

To discuss representation in the sector(s) you specialise in.

Contact Total Executive

 

Communication Partner – Sales Agencies Available

Total Executive provide customised services that specialise in Development of Communications.

Collaborating with dozens of leading service and product providers, Total Executive source and manage delivery of products and services which answer the requirements of clients who want to develop their internal and external communications via digital, online and print solutions.

With over 30 years publishing and media experience and hundreds of years experience with our collaborative partners, Total Executive have access to dozens of award winning copywriters, editors, journalists, graphic designers, web developers and online community developers.

We also have access to Australia's leading social media advisors and data and analytics managers who can measure the correlation between online and offline communications to determine which elements of clients marketing and sales systems are working - and what is not.

With these contacts, Total Executive provide a full professional service for the development of online and offline communities, including self managed lead generation.

Total Executive are looking for professional independent sales agents to partner with into 2011 in various sectors.

To discuss representation in the sector(s) you specialise in.

Contact Total Executive

 

Media Representatives – Sector Agencies Available

Total Executive collaborate with partners who provide new and innovative sponsorship and advertising programmes that target key sectors of our population.

Total Executive have exclusive arrangements to sell sponsorship and advertising for these clients.

Total Executive are looking for professional independent sales agents to partner with into 2011 to sell sponsorship and advertising for our clients.

To discuss representation in the sector(s) you specialise in.

Contact Total Executive

Get the latest knowledge…

 

Learn more about Leadership at www.TotalExec.com.au

 

For your complimentary Total Executive 2011 membership valued at $495:00 click here

 

Performance●Productivity●Profit

Responsible Leadership 2010 Is Launched - your Invitation to Be Involved

Responsible_leadership_newslet

The 1st Responsible Leadership Newsletter has been released - view it here:

http://eepurl.com/Vq4o


Real Time Decision Making: The Effect of Collaboration on Performance


It is no longer a surprise that as a result of globalisation, specialisation and new technologies, 80 percent of jobs now involve people participating in human interactions rather than extracting raw materials or making finished goods. Jobs involving the most complex type of collaborative knowledge interaction make up the fastest growing segment.

The reasons are clear. Leading organisations recognise that by improving collaborative knowledge building they can improve real time decision making and competitive advantage. 

The concept of “time-based competition” is driving efforts to accelerate organisational decision making and improve the quality of decisions. By removing time and space obstacles to decision making organisations develop more dynamic, responsive business behaviour. 

A fundamental requirement for collaborative knowledge building is the workgroup’s need to analyse situations, synthesise information, evaluate alternatives, make decisions in real or almost real time, regardless of geographic location. 

Real time decision making takes place in any combination of time and space – same time/same place, different time/different place, same time/different place, different time/same place. 

Early collaboration tools such as email, instant messaging and web conferencing have made the Internet a fundamental component of business.  Consider how web conferencing has forever changed the stereotypical image of today’s business “road warrior”.  This employee left home Monday morning and boarded a flight to meet with customers all week and returned Friday afternoon to recuperate over the weekend before repeating the process the following Monday.

Web conferencing technology gave sales workers back their quality of life by allowing them to rotate face-to-face customer meetings with online meetings, reducing unproductive travel time and dramatically cutting travel costs.  While webinars can be an effective alternative to face-to-face meetings, most web conferencing consists of a slide presentation with commentary, and rarely involves effective workgroup collaboration. 

Yet collaboration is a cognitive activity.  It requires willing people to think and share ideas about problems and opportunities and determine best courses of action.   Today collaboration is viewed by an increasing number of organisations as a key factor in improving enterprise-wide performance and innovation. 

Collaboration improves the way individuals (internal and external) work together on business basics such as improving decision making, reducing coordination costs, leveraging external relationships and sharing expertise.

 

However, the challenge for collaborative workgroups is having access to tools that enable them to replicate the way effective teams work in face-to-face planning and problem solving meetings. That means having the ability to analyse situations, synthesise information, evaluate alternatives, make decisions, create action plans and capture meeting content and actions in a formatted report. 

Beyond Web Conferencing

Analysts, Gartner, summed up web conferencing meetings this way,

“Without effective meeting discipline, Web conferencing can waste more people's time across a broader geographic range than before. Group Decision Support System (GDSS), tools can cure much of the dysfunction. …We believe most organisations will benefit from combining GDSS and Web-conferencing technologies to enhance meeting performance and to reduce the number of dysfunctional meetings, regardless of the type of meeting.” [i]

If one of the most pressing business needs is to equip knowledge workers with online technology capable of squeezing more time and value out of knowledge work, then it is Gartner’s opinion that the combination of GDSS and web conferencing provides the basis for the rapid transformation of ideas into value.

Consider the example of a global leader in wine and spirits that wanted to improve and integrate the viticulture processes of several of its acquired vineyards located in different countries.  Up to 200 people would work collaboratively in teams to complete the work in six months or less.  Employees were not permitted to travel.

Employees selected an online web collaboration technology that could support working with complex problems and planning issues.  Teams of up to 20 people worked together in real time for up to eight hours in a typical “workshop” format.  The only difference was that instead of being in a room together, team members connected to the online meeting from their office PC and joined a conference call. 

Using a business process improvement methodology, meetings started by using web conferencing tools to present in PowerPoint slides the agenda, objectives and meeting process to be followed. Other web conferencing tools displayed relevant documents and process maps for review by all. 

Once the agenda, objectives and reference materials were clearly understood by team members it was time to start using the GDSS tools to brainstorm ideas and prioritise the best ideas for evaluation.  Action plans were created for ideas that passed the evaluation stage.  At the end of each meeting a report containing the content of the meeting was downloaded to each person’s desktop for further actions after the meeting.


[i] Source: Gartner Note No. G00138101, 13/03/06

Source:

Grouputer

Source: Anne Hudson, co-Founder, Grouputer Solutions Pty Ltd

www.grouputer.com

+61 (2) 9965-3778

Source:

Total Executive

http://www.TotalExec.com.au

Currently complimentary membership to Total Executive is available for 2010/2011 Saving $495:00.

Learn about Leadership Sustainability Responsibility Technology Communication Creativity Coaching Training and Education from our network of leaders and executives

Visit: http://www.totalexec.com.au/membership-benefits/

Teamwork and Collaboration

Cisco acknowledge their mistakes and their CEO John Chambers explain how they have been innovative in business - through teamwork and collaboration they have abandoned command and control management as explained in this Harvard Business Publishing interview
"

Source:

Total Executive

http://www.TotalExec.com.au

Currently complimentary membership to Total Executive is available for 2010/2011 Saving $495:00.

Learn about Leadership Sustainability Responsibility Technology Communication Creativity Coaching Training and Education from our Network of executives

Visit: http://www.totalexec.com.au/membership-benefits/

Grant McCracken on the "Swift Self"

From Ed Batista

Author and anthropologist Grant McCracken had a good line a few months ago on the conventional wisdom about the generational divide:

The other day I found myself thinking that every time I hear Millennials described:

1. the tone is that of a smug outsider.

2. the speaker is not a Millennial.

I'm a Gen X executive coach who works closely with Millennial students at Stanford's Graduate School of Business, and Grant's observation serves as a useful reminder of the dangers of over-generalizing, a perspective reinforced by a Millennial commenter on Grant's post: "[W]e have such fine control over our own identities that we don't need to resort to big, poorly-defined memes like generational labels."

Points well taken. So with the foreknowledge that I'm getting into a "big, poorly defined meme" here, I want to talk about a concept of Grant's that isn't a generational difference per se but that has implications for Millennials and anyone who works with them. (And I sure hope I don't sound like a smug outsider, so please let me know if I do.)

Last year Grant published Transformations: Identity Construction in Contemporary Culture, and it's one of the most thoughtful books I've read on the subjects of individual identity and the process of change.

Grant writes from the perspective of a cultural anthropologist who's actively engaged with--but maintains a useful critical distance from--the business world. As an executive coach, I find his views deeply thought-provoking, not merely because he's so damn smart but because I see my world in a different way when looking through his lens.

One of Grant's most striking concepts is the "swift self," an increasingly common type of individual in the professional world, and one that I see everywhere in places like Stanford and San Francisco and Silicon Valley (and, to an extent, one I identify with.) I'd like to quote Grant at length to illustrate what he means by a "swift self," and I hope he doesn't mind. Excerpted from pages 123-128 in "Transformations":

[pp. 123-5] Some cultures treat the self as something that can define itself best by removing itself from the world. The swift self offers a different orientation, a self that defines itself by rushing into the world, which is itself relatively inchoate and emergent (and doing some rushing of its own)...

The mobility of the swift self comes partly from our individualism, from a stripping away of the connections, contexts and constraints that surround the traditional and status transformation self. Individuals are now capable of extraordinary mobility, in part because they have been released from certain domestic, social and other constraints. Like Saul Bellow, they refuse or revise the definitions imposed by history and culture, especially those of ethnicity, gender and class. These definitions both complete the self and slow it down. Swift selves throw them off and rush into the world to find new ones.

The mobility of the swift self also comes from its instrumentality. The swift self is driven by purpose. It makes itself a means to an end. This instrumentality stands in opposition to the powerful tradition that says that the individual must cultivate the self for the self, that the most noble creation of a self is the self. The swift self is cultivated only to make it more effective in the world, upon the world... Swift selves suspend internal accomplishments for external ones. They endure difficulty, they suspend satisfaction, they forego cultivation of the self for cultivation of the world...

Swift selves flock well. For all their voracious individualism, they are prepared to enter into associations if these will aid them in the world. Indeed, swift selves delight in strapping on the instrumentalities and powers that corporations put at their disposal. Institutional augmentation is generally regarded as a good thing. But the swift individuals are unsentimental about their ties to the corporation. The do not expect to give or receive thoroughgoing loyalty. The corporation uses them; they use the corporation. Something is accomplished beyond the trade of salary for services. Both selves and corporations get swifter.

Swift selves, especially the business versions, are prepared to be treated as modular... They are happy to fulfill a fixed set of responsibilities, to adapt themselves to the demands of a position. And they are not surprised or affronted when the corporation decided to put someone else in their place. They do not believe that their value comes from their uniqueness as individuals or the distinctness of the self...

The swift self comes, in part, from the marketplace, from an Adam Smithian understanding of human behavior as gain-seeking and the rise of capitalism that so inspires and rewards this particular performance of the self... [The swift self] is responsive to the demands of competition, to the inducements of opportunity. Indeed, marketplaces and swift selves are mirrors of one another. Both define themselves through their responsiveness. Both are not very particular about form and are pleased to go with what works. Swift selves and marketplaces flourish together...

But it would be wrong to associate the swift self only with Smith's economic man. The mobility of the swift self comes, finally, from the willingness to give the self over to what happens next. This is the fundamental orientation at work. Certainly, many swift selves prefer markets, but not all of them do. Swiftness does not need a free market. It merely needs indeterminacy...

[p. 126] Inhabiting a swift self is thrilling, but difficult. Popular culture is cluttered with survival strategies. The most radical is simple repudiation. Hollywood likes this theme particularly, and frequently declares the swift self bad and the slow self good. Swift selves, it insists, are inauthentic, ungrounded and opportunistic. Another survival strategy is to distinguish between the demands of Christ and Caesar: swift selves for the marketplace, something else for the home, Internet, family, lifestyle, church and community... A third strategy is to do selves in sequence. We caught a glimpse of this as Generations X and Y took to the New Economy, some of them choosing start-up over selfhood. It was common to hear members of the dot.com world say that they would figure out who they were when they had made their fortune. In the meantime, swift selves.

[pp. 127-8] Many people with swift selves believe that their suspension of the self is temporary, that the swift self is a means to an end. Eventually, they believe, the enterprise will pay off, the career will mature, rewards will come. But sometimes, perhaps often, this is not the full truth of the matter. Many swift individuals fear stasis. They are happiest when in motion. The don't want ever to "arrive." They prefer to be a means; they fear becoming an end. The pleasure of this self is precisely its swiftness and momentum, the bracing sense of power and safety that comes from being on the move.

...Swift selves are so dedicated to action and an exterior world that they are not very contemplative or self-aware. This can mean, for instance, that they do not see emotional difficulty coming until it is upon them, and they are disinclined to study their own complexity. The trope here is movement, and swift selves solve many problems by just "getting on with it." This works well enough for some purposes. But when it does not work, there can be no outcome but crisis...

And this is why swift selves are brought low by illness, the departure of a spouse who is tired of waiting, a sudden collapse of an enterprise or change in the economy, or, not infrequently, alcohol or drugs that they've been using as braking devices. Now they must figure out what their life could be beside forward motion...

There is something tragic, in the classical definition of tragedy, about the swift self. Its contradictions mean that, left to their own devices, things will end badly... The swift self knows it can't keep moving indefinitely. It is neglecting its needs and exhausting its resources. But it also knows that it cannot stop without crashing... At worst, the swift self suspects there is no stopping, only failing. Swift selves rarely end with grace.

Even if we agree that Grant's concept of a swift self is a "big, poorly-defined meme," I still find it a compelling picture of many (if not most) of the high-achieving Millennials I work with at Stanford, and, further, I see aspects of myself and some of my forty-something contemporaries in it as well, suggesting that it's something much more more complex than a mere "generational label."

So what are the implications of "swift selfhood"? How are we to respond to this dynamic in ourselves and in those around us? The first issue that comes to mind for me is: When should we embrace the swiftness, and when should we resist it? When should we keep our foot on the accelerator, and when should we hit the brakes?

Some swift selves don't even realize that they have brakes, or that slowing down and reflecting can be useful--and even necessary--practices. I worked with a twenty-something woman a few years ago--a prototypical swift self--who felt anxious whenever she saw unscheduled time on her calendar. It wasn't simply that she felt obligated to be as productive as possible, although that was one of her values. She also felt that unstructured time was an indulgence, something that she couldn't afford and didn't need. She had too many things to do and was determined to push through them without being deterred, without wasting thought or energy on the frustration and other feelings that sometimes accompanied her struggles.

This strategy served her well on the upward path that led her to Stanford, but when life suddenly became tougher and more complex than she expected it to be, she lacked the excess capacity--in her calendar and in her self--that she needed to handle these new challenges. And this wasn't a matter of finding more time in the day to work, to execute. What she needed was to give herself permission to to stop working and to take some time to just be with herself, to reflect on her responses to these challenges, to understand her feelings and to decide how to move forward. She needed to step on the brakes, and that's what I tried to do in my work with her.

(It's also noteworthy to me that in contrast to Hollywood's stereotyped view of swift selves cited by Grant above--one that's shared by many Gen Xers and Boomers [i.e. the people who run Hollywood], this particular young woman also had a strong social conscience, a commitment to public service, and a deep religious faith.)

But there are certainly times and places when we should embrace swiftness, when swiftness will serve us best. There are two spheres in which this is particularly true, one where I feel personally at home and another where I feel like a time traveler from the past, a visitor from the 20th century. The first sphere is online, and I generally feel quite comfortable here. I enjoy having a range of online identities that are interrelated but distinct, that are responsive and change rapidly, and that are instrumental and serve as means to various ends (including "thinking out loud," engaging in dialogues, and occasionally broadcasting to an audience.) In a word, I feel (somewhat) swift in this context. I don't count myself among the digerati--I've worked up close with card-carrying members in several settings, and although I speak their language, I'm not quite fluent. But I'm struck by the resistance that many of my Gen X and Boomer friends and colleagues have to the fluidity and momentum--the swiftness--of online identity, and I want to encourage them to jump in the pool and join the Millennials who were born in the water and swim like fish. (Carrying the metaphor a bit too far, I suppose I feel like an amphibian!)

The other context where swiftness clearly has value is in the realm of citizenship and identity. Do you identify as a citizen of the world or of a specific nation or region? Can you participate fully in the global economy, or are your prospects more limited? Here I feel positively sluggish compared to my Millennial students. Stanford requires our students to have at least one "global experience" while in business school, and they do with gusto. I'm in awe of their ability to feel at home while working around the world, from summer internships in India to study trips in South Africa, and I realize that my own world--the world in which I'm able to live and work, not simply visit--is quite small in comparison. I'd like to get swifter and join my students in this larger world, but I feel a hesitation, born of uncertainty. Am I too old to make that transition? Would my skills translate to other cultures? Also, I feel an amor patriae that connects me to the United States and to San Francisco in unique ways that would make it hard, if not impossible, for me to truly be at home anywhere else.

In the end, I appreciate Grant's overall analysis of the swift self, but I don't necessarily share his gloomy conclusions: "Left to their own devices, things will end badly." This may be a function of the different roles we've played when interacting with the swift selves among our students. Grant has taught at Harvard Business School, and I suspect that the role differentiation between a professor or lecturer and a student is still sufficient, even in our ever-flatter organizations, to make open communication difficult. In contrast, I act as an in-house executive coach, and although I occasionally lead teams of students on task-oriented projects, my role is fundamentally that of a challenging and supportive adviser, which allows me to communicate with them very openly and candidly on deeply personal subjects.

So I disagree with Grant's assertion that swift selves are "not very contemplative or self aware." They may not make much time or space in their lives for contemplation, and they may not naturally understand the value of self-awareness, but I work with people who fit this description every day, and I'm constantly impressed by their capacity for growth and personal development. And they don't have to relinquish or repudiate their swiftness to undergo this transformation--they simply need to be encouraged (and occasionally compelled) to slow down, to reflect, to breathe.

It's possible to read Grant's analysis as a warning, as an expression of fear or disdain for a new world full of swift selves (and, equally, as an expression of nostalgia for a fading, slower world), but I don't see it that way. The natural complementarity among swift selves, the market for human capital, and the contemporary corporation certainly has a dark underside, and swift selves would do well to understand the risks of economic swiftness as well as its benefits. But as Grant notes, "[I]t would be wrong to associate the swift self only with Smith's economic man. The mobility of the swift self comes, finally, from the willingness to give the self over to what happens next. This is the fundamental orientation at work. Certainly, many swift selves prefer markets, but not all of them do. Swiftness does not need a free market. It merely needs indeterminacy..." I find something quite hopeful and encouraging in that perspective. There's a healthy vibrancy in the swift self's ability to embrace change, to take what comes, to move fluidly in the world. Swift selves need to learn when to slow down, but all of us can benefit from occasional lessons in speeding up as well.

To share this post, please first refer to: http://creativecommons.org/licenses/by-sa/3.0/us/